Macrosia — Terms of Service

Last updated: August 12, 2025

These Terms of Service ("Terms") are a contract between Sailboat Holdings LLC ("Macrosia," "we," "us," or "our") and you. By accessing or using Macrosia, you agree to these Terms.

Quick summary (not a substitute for the full Terms):

  • Macrosia converts plain‑text meal descriptions into estimated nutrition macros and provides AI‑generated coaching. It is not medical advice.
  • Subscriptions auto‑renew until you cancel. Cancel online, in‑app, anytime.
  • Payments are handled by our merchant of record (currently Lemon Squeezy). Applicable taxes and surcharges may be collected based on your location.

1. Who we are

Entity: Sailboat Holdings LLC (a Wyoming limited liability company) d/b/a "Macrosia".

Mailing address:
Macrosia
1509 Waukegan Rd #1182
Glenview, IL 60025
(Mailing address only — no public office)

Contact: support@macrosia.com

2. The Service; no medical advice

Macrosia is an AI‑powered nutrition and activity tool that turns natural‑language meal descriptions into approximate macronutrient estimates and provides automated coaching messages. Macrosia is for general informational purposes only and is not medical care, nutrition counseling, diagnosis, or treatment. We do not form a doctor–patient or dietitian–client relationship. Always consult a qualified professional for personal medical or nutrition advice.

3. Eligibility

You must be 13 years or older to use Macrosia. If you are under the age where you can consent to data processing in your country, you must have a parent/guardian's consent.

4. Accounts

Provide accurate information and keep your credentials secure. You are responsible for activity in your account.

5. Subscriptions, auto‑renewal & cancellation

  • Plans: Starter (free), Pro (monthly), Pro Annual (yearly). Current prices are shown on our Pricing page (e.g., $0 / $5.99 / $59).
  • Auto‑renewal: Paid plans auto‑renew at the end of each billing cycle unless you cancel.
  • How to cancel (online only): If you subscribed online, you may terminate automatic renewal exclusively online at any time via Settings → Billing → Cancel (or through our hosted billing portal). Cancellation is effective at the end of the current term.
  • Renewal reminders (annual): We send an advance renewal notice before your annual renewal date with clear instructions to cancel if you don't wish to continue.
  • Price changes: If prices change, we'll notify you in advance and changes take effect on your next renewal.

6. Free trials & promotions

If offered, trials convert to paid plans unless you cancel before the trial ends. Eligibility may be limited; we can modify or end promotions at any time.

7. Payments; merchant of record; taxes

Payments are processed by our merchant of record (MoR), currently Lemon Squeezy or another payment provider we select. By subscribing, you also agree to the applicable MoR's terms. Taxes and surcharges (including city, state, provincial, or national taxes) may be collected based on your billing address and/or usage location.

8. Acceptable use

Don't misuse the Service, attempt to reverse engineer, or interfere with others' use. Don't upload unlawful, harmful, or infringing content. You are responsible for the content you submit.

9. Content & licenses

You retain rights in your meal descriptions and other content. You grant us a worldwide license to host, process (including via AI/LLM providers), and display your content to provide and improve the Service. See our Privacy Policy for details on data handling.

10. AI‑generated outputs

AI outputs may be inaccurate or incomplete. Use judgment before acting on them. We may use third‑party AI providers as subprocessors.

11. Third‑party services

The Service may integrate with or link to third‑party services (e.g., app stores, health/fitness platforms, billing providers). We are not responsible for third‑party services and they may have their own terms and privacy policies.

12. Disclaimers; limitation of liability

The Service is provided "as is" without warranties. To the fullest extent permitted by law, we and our suppliers will not be liable for indirect or consequential damages, or for more than the fees you paid to us in the 12 months before the claim (or $50 if you have not paid fees). Some jurisdictions don't allow certain limitations; in those places, our liability is limited to the maximum allowed by law.

13. Dispute resolution; arbitration; venue

Informal resolution. Before filing any claim, you and Macrosia agree to try to resolve it informally for 30 days by emailing support@macrosia.com with a brief description of the dispute and your contact information.

Individual arbitration; small‑claims carve‑out. If unresolved, you and we agree to individual (non‑class, non‑representative) arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Either party may bring an individual claim in small‑claims court in place of arbitration for disputes within that court's jurisdiction.

Seat, venue, and hearings. The seat and venue of arbitration is Cook County, Illinois, and hearings may be conducted by video or teleconference unless the arbitrator requires an in‑person hearing.

Fees and relief. We will pay any filing, administration, and arbitrator fees that the AAA Consumer Rules require us to pay. Otherwise, each side pays its own costs and attorneys' fees, except the arbitrator may award fees if a claim is frivolous under applicable law. The arbitrator may award the same individualized relief a court could.

Mass‑filing protocol. If 25 or more substantially similar arbitration demands are filed by or with the same counsel or coordinated entities, the parties agree that the AAA will (i) administer the cases in batches of up to 10; (ii) appoint different arbitrators for each batch if practicable; (iii) hold the remainder in abeyance (tolled) pending the first batch; and (iv) after awards in the first batch, meet and confer in good faith to resolve or streamline the rest. If unresolved, additional batches proceed in groups of up to 10. The statute of limitations is tolled from filing through resolution under this protocol.

Opt‑out. You may opt out of this arbitration agreement by emailing support@macrosia.com within 30 days of creating your account. Your opt‑out will not affect your access to the Service.

Class‑action and jury‑trial waiver. You and we agree that each may bring claims only in an individual capacity, not as a plaintiff or class member in any class or representative proceeding. You and we waive any right to a jury trial.

Governing law and courts. These Terms are governed by the laws of the State of Illinois, without regard to its conflict‑of‑law rules. Except as otherwise provided above, the state and federal courts located in Cook County, Illinois have exclusive jurisdiction for court proceedings (e.g., to compel arbitration, stay litigation, or confirm/vacate awards). Consumers retain any non‑waivable rights under their local laws.

14. Changes, suspension, termination

We may change or discontinue features and may suspend/terminate accounts that breach these Terms. We'll try to give reasonable notice when practical.

15. Changes to these Terms

When we materially change these Terms, we'll post the new version and update the "Last updated" date. If changes materially affect your rights, we'll notify you (e.g., by email or in‑app).